Frequently Asked Questions

ADA and WCAG Frequently Asked Questions

WCAG (Web Content Accessibility Guidelines) is a set of guidelines that every domain (website) owner agreed to at the time the domain was registered. This includes making your website accessible to People with Disabilities. However the WCAG is a set of guidelines only and it is left to each country to it make into law according to the needs and requirements of that specific country. The ADA (Americans with Disabilities Act) is the United States of America's version of the WCAG and is much more "all encompassing" than the original guidelines. The ADA was signed into law in 1990 and at that time concentrated on accessibility to buildings, braille on lift buttons etc. With the rapid growth of the Internet since then the ADA has encompassed all websites in the US and many other disabilities that people suffer with and not only the blind or wheelchair bound. The ADA intends to make every website in the US and every website that trades with the US accessible to ALL people with disabilities within the US without exception.
There are 3 major benefits:- 1. You are unlikely to ever be faced with a lawsuit by any person or organisation for being non-compliant in any country you may live in. 2. You will be showing you customers both abled and disabled that your busines cares for all people and I will do everything it can to make the information on your website accessible to all. 3. When people with disabilities are able to access your website they are gaining access to your products and services as well. You have now increased your potential customer base dramatically. This market is estimated to be in excess of $360 billion in the US alone. In the U.S.A., one out of 5 persons has at least one disability.
On the left side in the center is a red icon that indicates that this website is compliant. On some websites you may find a wheelchair icon or similar and it may be a different colour. These icons are usually left center, right center or in one of the corners. The software and systems the visually impaired people use look for this icon automatically and the person can the interact with the website. Other people with disabilities will just click on the icon to open up a toolbox, select the assistance they need and proceed to read, enjoy or purchase from your website.
If you feel the need to ask this question then we are 99.9% certain your website is not compliant and you risk possible lawsuits heading your way. Grab our ADA solution today and be compliant within 48 hours.
From a legal standpoint, yes! From a website quality point of view you must still correct other issues. A crappy website will now be accessible to people with disabilities but it will still be a crappy website. Our audit report (free) will indicate the weak parts of your website and you can attend to those yourself or ask us for assistance. We give free advice to our members and will assist your webmaster wherever we can.
Our solution does not require us to access your content in any way. Our support team is available Monday to Friday and often over the weekends. Skype: georges.cowan. We are planning to introduce a ticket system in the near future to supplement this as we are starting to get very busy supporting people to improve their website content. Our solution does not require us to access your content in any way. Our support team is available Monday to Friday and often over the weekends. george@cowanvideoservices.com We are planning to introduce a ticket system in the near future to supplement this as we are starting to get very busy supporting people to improve their website content.
The USA is the most active with lawsuits. Any person with a disability who cannot gain access to your website can lodge a civil lawsuit against you and you have no defense. You will be liable for the their lawyers' fees or have to go to court to defend the lawsuit which you are unlikely to win. Canada, the UK, the EU, Australia, Israel and South Africa are all experiencing actions regarding WCAG 2.1. It must be noted that only the big names are to be found in the news. Most cases are settled out of court.
Unfortunately, not! You still have to be WCAG 2.1 compliant. Of all the recent cases in the USA, for more than 20% this was their second time the were facing the same lawsuit. They never learn't their lesson the first time. Be pro-active and get compliant today and then you can concentrate on your business without fear.
Absolutely not! There are a number of companies that can assist you. Even though, we provide experience and expertise in this domain and excellent services. We suggest you have a look at their websites and offerings as well and compare them to ours. Our goal is to get as many small and medium sized businesses compliant as quickly as possible so as to avoid expensive lawsuits that might in fact result in the closing of their business, losing their homes or worse. In the end, we wish to make websites inclusive to disable persons. Covid has been tough for all of us and those that have battled to survive cannot afford a lawsuit just yet. Especially one they cannot win.
Covid and the lockdowns have reduced the cases that personal injury lawyers have. We have all heard of the "ambulance chaser" lawyers looking to sue the offenders when there is a motor vehicle accident. Lawyers have to sell their time and the ADA and WCAG provides the ideal opportunity for them. All that is needed is someone who cannot access a website and they have a client. Easy-peasy, Lemon Squeezy. Unfortunately, you may be the lemon that gets squeezed. Is it immoral? maybe. Is it unethical? maybe. Is it illegal? NO! Of course, in most cases there is a genuinely frustrated person with a disability that is trying to buy something and cannot find a website to buy it from because they are all not accessible. Are lawyers offering to help them? Definitely
No, you are not required to be ADA compliant however the UK has it's own laws regarding the WCAG. In the UK you must meet the international WCAG 2.1 AA accessibility standard. Being ADA compliant will achieve that and more for you.